These Kantar Media Panorama Panel Terms and Conditions (“Terms”) are entered into by Kantar Media Audiences Limited (“Kantar Media”) and the household that accepts these terms (“you” or “Panelist”), including all members of the individual’s household who are 2 years of age and over (note the measurement of individuals 2 to 15 years of age is undertaken for the explicit collection for the purposes of eliminating under 16 viewing data).
You agree that you and your household’s participation with the media and advertising engagement research project (the “Panorama Project” and related “Panel”) that Kantar Media runs alongside the Association of National Advertisers (“ANA”) are governed by these Terms. In these Terms the reference to “you” or “your” will mean all members of your household who are 2 years old and over, except where the context means only the individual signing these terms.
1. Accepting the Terms
1.1. Before participating in the panel, you will be asked to review and accept the separate Panorama Panel Privacy Policy (“Privacy Policy”) which Privacy Policy governs both ANA and Kantar Media’s ability to collect, store, use, and share the information obtained during your participation in the Panel.
1.2. In order to participate in the Panel, you must first agree to the Privacy Policy and these Terms. Your household may not participate in the Panel if you do not accept all the Terms and the Privacy Policy.
1.3. By continuing with your participation on the Panel, you are deemed to have accepted these Terms on behalf of all members of your household who are 2 years of age and over and will notify Kantar Media immediately if any member of your household subsequently rejects such Terms.
2. Your Participation in the Panel
2.1. You, and all members of your household who are 2 years of age and over, agree to carry out the following activities as a condition of your continued membership of the Panel:
2.1.1. To have a TV Meter (provided by Kantar Media) connected to each actively used TV set in your home and to indicate your presence in a room when a TV is switched on, via a remote handset (provided by Kantar Media) or via the meter touchscreen or the mobile app. Individuals under the age of 16 will be measured within the Panorama Panel with the explicit purpose of collection and subsequent removal of their viewing data from shared devices (including shared TV sets) in the interest of correctly attributing viewing to individuals 16 years of age and over only.
2.1.2. To have a Focal Meter (provided by Kantar Media) connected to the existing household broadband connection.
2.1.3. During your participation in the Panel, a number of ideas and/or materials may be presented to and/or discussed with you, including these Terms, which are private and confidential and not available to the public (‘Confidential Information’). Your agreement to participate acknowledges that you must keep confidential any Confidential Information disclosed to you as part of Project Panorama or this Panel. This includes not sharing any Confidential Information with your family, friends, colleagues or others, and includes, but is not limited to, digital sharing on social media/networks, instant messaging etc.
2.2. You, and all members of your household who are 16 years of age and over, agree to carry out the following activities as a condition of your continued membership of the Panel:
2.2.1. To install metering software (provided by Kantar Media) on each compatible Panelist device (desktop, laptop, tablet, smartphone).
2.2.2. To agree to data exchanges with Google LLC, Meta Platforms, Inc (Facebook and Instagram) and other “online publishers” and their affiliates (“Exchange Data”). Kantar Media and ANA will only process Exchange Data if you provide your consent through the online portal that is made available to you.
3. Your Rewards
3.1. Upon acceptance of these Terms and the Privacy Policy, and completion of the installation process, a Panelist reward account will be provided for each Panelist Household to credit reward points for participation in the Panel for as long as you and all members of your household remain members of the Panel.
3.2. Points can be redeemed for rewards options including merchandise, travel, experiences, learning and charitable donations.
3.3. Rewards points and reward options are described in more detail on the rewards portal and are subject to change from time to time at Kantar Media’s sole discretion without prior notice.
3.4. Reward points can be redeemed for reward options online using the rewards portal, details of which will be shared post-installation. Panelist reward account balances can also be checked online via the rewards portal.
3.5. Rewards are credited monthly for your continued participation in the Panel as set out in section 2. Bonus reward points are credited for reaching qualifying lengths of participation in the Panel. Reward points can also be awarded for completion of various other separate research tasks (such as questionnaire completion) offered to you and your household from time to time.
3.6. Reward points are issued at a rate of 10 reward points = $1, are not transferable and cannot be used for any purpose other than for redeeming reward options on this Panel.
3.7. Redemption orders will be sent to the Panelist primary address only (the ones registered with Kantar Media at that time) at Kantar Media’s discretion. Upon termination of Panel membership, no further reward points will be credited after the termination date (“Panorama Membership Closure Date”).
3.8. Upon termination of Panel membership, no further reward points will be credited after the termination date (“Panorama Membership Closure Date”).
3.9. Upon termination of Panel membership, the Panelist reward account will be suspended immediately until such time as the TV Meters and Focal Meter (“the Meters”) have been returned to Kantar Media. Kantar Media will provide return instructions and pre-pay the postal costs.
3.10. Upon receipt of the Meters the Panelist reward account will be re-activated so you can redeem any residual reward points until the Panelist reward account is terminated 90 days following the Panorama Membership Closure Date.
3.11. Kantar Media reserves the right to temporarily freeze Panelist reward accounts to cover extended periods where the Panelist cannot participate in the Panel, e.g. for extended holidays, sickness, moving residences, etc.
3.12. You and your household members agree to the redemption orders terms, the returns policy and other terms published on https://panoramapanel.elevate-awards.com. If you cease to agree to such terms you shall notify Kantar Media immediately.
3.13. Panelists may be eligible for a range of member benefits when certain qualifying lengths of Panel membership are reached. Full details are available on https://panoramapanel.elevate-awards.com or in the Panelist welcome pack and are subject to change from time to time at Kantar Media’s sole discretion without prior notice.
3.14. In the event that you withdraw from the Panel, you agree to promptly return all Meters provided to you by Kantar Media. Upon your withdrawal, Kantar Media shall furnish you with detailed return instructions and a prepaid shipping label for the return of the Meters. You are required to return the Meters within 7 calendar days of receiving the shipping instructions and label. Failure to return the Meters within the specified time frame may result in Kantar Media seeking recovery of the replacement costs, attorneys fees and costs of collection for any unreturned Meters.
3.15. The Meters remain the sole and exclusive property of Kantar Media at all times. You acknowledge and agree that you are being granted a limited, revocable license to use the Meters solely for the purpose of participating in the Panel in accordance with these Terms. You shall not sell, lease, lend, transfer, tamper with, reverse engineer, or otherwise dispose of, or modify the Meters.
4. Miscellaneous
4.1. Except for the express warranties in these terms or the privacy policy, Kantar Media hereby disclaims all warranties, whether express, implied, statutory or other, under or in connection with these terms or the privacy policy.
4.2. Kantar Media shall not be liable to you (or to any person or entity claiming through you) for any special, incidental, indirect, consequential, exemplary, or punitive damages or any lost profits arising out of or in any manner connected with these terms, the privacy policy, or your participation in the panel, regardless of the form of action and whether or not Kantar Media has been informed of or otherwise might have anticipated the possibility of such damages. In no event shall Kantar Media’s aggregate liability arising out of or relating to these terms, the privacy policy, or your participated in the panel exceed $100. The limitations of liability set forth in this Agreement shall not apply to any liability that cannot be limited by law.
4.3. The substantive laws of the State of New York shall govern these Terms as though these Terms were entered into, and were to be entirely performed within, the State of New York. All claims or disputes arising out of or in connection with these Terms shall be heard exclusively by any of the federal or state court(s) of competent jurisdiction located in New York County, New York. To that end, you irrevocably consent to the exclusive jurisdiction of, and venue in, such court(s), and waive any objection it may have to any proceedings brought in any such court.
4.4. (a) These Terms (i) may be modified or amended by Kantar Media at any time upon notice to you, (ii) may not be assigned by you without Kantar Media’s prior written consent and (iii) along with the Privacy Policy, constitute the entire agreement between Kantar Media and you relating to the Panel. (b) If any of the provisions of these Terms are, to any extent, held to be invalid or unenforceable, the remainder of these Terms shall not be affected. (c) Nothing contained herein shall be construed as creating a partnership, joint venture or other contractual relationship between the parties.
